Cardholder Terms & Conditions

REEDS CARD

Upon approval, receipt of payment, and signature of agreement, guest will be enrolled in the Reeds Card program. Card will be mailed to Cardholder by May 1, 2020 before the start of the program or within one week of payment.

Privileges are available starting May 1, 2020 through April 30, 2021 and do not roll over.

Cardholder will be provided two cards and will be charged $25 for each replacement card issued in the event Reeds Card is lost or stolen.

Cardholder must provide the name of Secondary Cardholder as an authorized user at the time of agreement, in order for him/her to exercise privileges. Up to two (2) additional cardholders may be authorized to use privileges for an additional fee of $100 per cardholder. If requested, please email Lea Gorodesky at lgorodesky@reedsresort.com to make arrangements.

Cardholder or Secondary Cardholder are the only authorized users and must be present at the time of service. Cardholder must have physical card with identification code to receive privileges at the time of service. If card is not present, services cannot be rendered. Card privileges are non-transferable to friends or family of cardholder.

House Account privileges can be arranged for all Cardholders. Cardholders can charge their house accounts for all services rendered at the Water Star Grille, SAX Restaurant and Lounge, Buckets Margarita Bar & Cantina, and Stone Harbor Pizza Pub. Cardholders must have a valid Credit Card on file to use house account privileges. The credit card on file will be charged for any house account charges accumulated at the close of each billing month. A statement of charges will be emailed to the Cardholder for their records. If there are billing issues, house account privileges can be suspended without notice.

Cardholders who select house account privileges will be entered into the Reeds Rewards program. For every $2,500 charged to the Cardholder’s house account in food and beverage related expenditures (excluding tax, gratuity, or other miscellaneous charges) at the Water Star Grille, SAX Restaurant and Lounge, Buckets Margarita Bar & Cantina, and Stone Harbor Pizza Pub, the Cardholder will be issued a $200 Reeds gift card, once their house account is fully reconciled. Reeds Rewards will not be issued to cardholders with pending balances. Reward opportunities do not roll over with annual renewals.

Special room rate of $200 for same day reservations made after 10 pm on weekdays and 11pm on weekends is subject to availability of standard guestrooms. Upgraded room types such as suites may be offered, based on availability, at the sole discretion of The Reeds for an upcharge rate. The hospitality suites are not available as part of this offer.

Complimentary parking services are available when Cardholder is patronizing The Reeds, any time of the year, based on the availability of services and parking capacities. Cardholder will be offered (1) parking spot when they are physically present at The Reeds.

Reservation access at the Water Star Grille will be available during standard operating hours. Cardholders are the only guests that can secure reservations at the Water Star Grille after 6pm. Reservations must be made directly by the Cardholder and will be honored based on availability at the time of request, blackout dates will apply. Card must be presented at the hostess stand to be seated.

Cardholder will have access to reserving (1) 2-night stay in a standard guestroom at a complimentary rate from October 12, 2020 – March 31, 2021. Reservations will be based on availability of standard guestrooms. Blackout dates will apply. Upgraded room types such as suites may be offered, based on availability, at the sole discretion of The Reeds for an upcharge rate. The hospitality suites are not available as part of this offer. This benefit cannot be rolled over and is nontransferable.

Yoga with Amy Sue Smith and her team from Sol Luna Yoga is available at The Reeds daily from 8am-9am on The Roof Garden from June 20, 2020 through September 7, 2020. Cardholder will have access to daily complimentary classes when presenting Reeds Card. Access may be subject to availability.

Cardholder will have complimentary access to The Reeds Bay Activity equipment including kayaks, paddle boards, etc. based on availability during operating hours. For access to The Reeds exclusive Beach Butler Service, Cardholder must upgrade to the Reserve Card level, if available at the time of request.

Cardholder will have access to The Reeds fitness center and steam/locker room during the regularly operating hours.

Cardholder will receive an invitation to the Grand Opening Party for River House at Odette’s, slated for June 2020.

Cardholder understands and agrees that The Reeds may have private functions, special events, or other occupancy that limits or eliminates property availability. All privileges are subject to availability and black-out dates.

Privileges may be revoked at the discretion of The Reeds management. Cardholder is not entitled to refund/credit in the case of privilege revocation.

This agreement and privileges will expire on April 30, 2021.

 

REEDS RESERVE

Cardholder understands and agrees that the terms and conditions in the section above apply to this membership level.

Cardholder will be offered a $1800 spa credit to use towards scheduled spa services and treatments at Salt Spa. Value does not apply to retail purchases or gratuities, is not transferable, has no cash value, and cannot roll over. Appointments must be scheduled in advance based on availability; some blackout dates may apply. Cardholder will receive a 10% discount off of all spa services (excluding retail and gratuities) after credit has been fully utilized until the end of the Cardholder Agreement on April 30, 2021, not to be combined with any other offer or special pricing.

Cardholder will have exclusive access to The Reeds Brine Light Therapy Lounge during the regularly scheduled hours of operation by appointment, based on availability. Some blackout dates may apply.

Cardholder will be extended access to The Reeds Beach Service program when available, including the GEM Car Shuttle, chairs, umbrellas, towels, tags, and Beach Butler access. Some blackout dates may apply.

Cardholder will have access to reserving (1) midweek, 1-night stay in a standard guestroom at a complimentary rate from October 16, 2020 – March 31, 2021 at the all-new River House at Odette’s in New Hope, PA. Reservations will be based on availability of standard guestrooms. Blackout dates will apply. Upgraded room types such as suites may be offered, based on availability, at the sole discretion of River House for an upcharge rate. This benefit cannot be rolled over and is nontransferable.

 

 

 

 

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